For specialty treatments, collaborative platforms are the future

The specialty patient journey is currently at a major inflection point—and where this all lands will intrigue anyone drawn to the remarkable rise of digital collaboration platforms.  … Read More

What makes for a unicorn in the Rx value chain? Part 1: CoverMyMeds

Over the past ten years, retail Rx networks have matured and the winners have emerged.  As we look forward to the next five to ten years, and as specialty drugs emerge as the dominant category,  the question arises whether the specialty … Read More

Shifts in $283B specialty pharma market present big opportunities

Within the $283 billion specialty pharma market, one critical but inefficient niche – specialty patient services –  has become an open target for disruption. A reckoning looms in 2022 for the beleaguered patient services sector, as two competing and unsustainable … Read More

Patient Support is Becoming More Holistic and Changes Are Needed

Patient support programs have evolved from purely assisting with the financial aspects of treatment to covering patients’ entire healing journeys. In the last few years, it’s become clear that the one-size-fits-all patient support model is ineffective, particularly when it comes … Read More

Jennifer Lichtman on the Changing World of Patient Services

Jennifer Lichtman has built a towering career in the service of one passionate goal: helping patients access and adhere to specialty medications. After more than two decades working on the services side of pharma, including an 18-year run at Covance, … Read More

The Quick Skinny on 2021’s HUB, SPP & eServices Optimization Event

If you missed Hub SPP’s buzzy gathering, or if you just want a fresh refresh, this one’s for you. Whether you’re a manufacturer, specialty pharmacy, or hub provider, there was something for everyone at this year’s Hub SPP. We scoured the … Read More

The Digital Guide to Patient Connectivity at Hub, SPP, & eServices Optimization 2021

Give us 30 minutes and we’ll help you bridge the digital divide with your patients. In this episode of The Specialty Patient Podcast, HelpAround CEO Yishai Knobel covers the do’s and dont’s of digital patient connectivity (think email, SMS, and … Read More

PatientSupport.api™ Guide

Build With Us! Connect to HelpAround’s PatientSupport.api to onboard your patient access vendors and programs into a cohesive, mobile-first patient journey. Request Developer Access HelpAround exposes a set of RESTful APIs to its partners with the goals of managing their patient … Read More

The Age of the Desktop is Over

Pop quiz: How do you think most of your company’s patients are accessing your patient services?   You’ve been told by “the experts” that once a patient has a prescription in hand, they go home and access your patient services … Read More

HelpAround’s Terms of Service and Privacy Policy

We continue to invest in keeping our Terms of Service and Privacy Policy compliant, complete, and, if we can be so bold, a bit humorous. We are sharing them here for other folks to borrow or steal, so enjoy! Privacy … Read More