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Social Distancing? Not in Specialty Patient Support Communities

Specialty patients’ success on treatment relies heavily on the care and attention they receive. Chronic conditions and complex treatment protocols require multiple layers of support to help patients stay on track and optimize their treatment outcomes. High-touch support is even more … Read More

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COVID-19 Opportunities to Improve Specialty Patient Experience

COVID-19 is quickly and dramatically changing our world. The healthcare industry is the tip of the spear in fighting the pandemic, but the industry is also experiencing some of the most rapid and far-reaching changes. For specialty pharma, our response … Read More

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Making the Patient’s Life Easier

We all know that specialty medication presents a unique set of challenges for the patient. Just receiving the first dose is met with difficulty for up to 60% of patients.2 The specialty pharmaceutical industry is doing some really good work … Read More

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HelpAround shows 50% improvement in patient retention – new case study

Facing significant drop-off rates, specialty pharmaceutical manufacturers are turning to HelpAround to address the last mile patient experience. As one of the first mobile health platforms for the $219B specialty drug industry, HelpAround guides patients through complex treatments by streamlining … Read More

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Our Partnership with EnvoyHealth in Rare Diseases

The rollercoaster that almost 10% of Americans ride when diagnosed and treated for a rare disease is a tough one. After a long journey to diagnosis and finally a treatment decision, they can then face another set of challenges in … Read More

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How Mobile Copay Cards Help Activate and Retain Specialty Patients

Copay cards are a direct way for manufacturers to reduce out-of-pocket costs, supporting patients’ ability to choose their treatments instead of being pushed towards generics by their insurance. Yet the opportunity copay cards offers goes far beyond just an out-of-pocket … Read More

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Apple’s Gift for Specialty Brands

Apple just announced a new horizon for health apps: a Health Records API. This move is a breakthrough for patient-centered health management, in general; and specifically for people on specialty regimens, this may be a game changer. What did Apple … Read More

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Specialty Pharma Can Learn From Tinder – Part 2

In the previous segment of this article, we shared our excitement over Helparound’s recent patent for its novel matchmaking technology to connect patients through our mobile intelligence platform. Companies like Tinder and LinkedIn brought matchmaking to dating and job seeking … Read More

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Online personal data will be a boon for patient support

“Behavioral targeting” is the marketer’s term for techniques to increase the effectiveness of online publishing and advertising with deep user data. Facebook has dominated the news recently because of behavioral targeting driven by its data management policies. Yet for many … Read More

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Specialty Pharma Can Learn from Tinder – Part I

You’re at the doctor’s office, just after learning that you or your loved one has a disease you’ve never heard of. The doctor says it’s not a death sentence but in the same breath describes an overwhelming regimen of lab … Read More

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