About RxWare

Our Mission

At RxWare, we simplify the specialty patient journey—from prescription to therapy—with smart, secure, and scalable digital infrastructure.

We put control in the hands of patients and caregivers—making it easy to complete complex enrollments, start and stay on treatment, and move through every step of the process—while enabling hubs and pharma brands to scale impact with less manual lift.

Who We Are

RxWare is a healthcare technology company focused on improving access and engagement in complex therapies. We partner with pharmaceutical brands, hubs, and CROs to digitize key workflows—from consent and onboarding to pharmacy selection and real-time support. Our vendor-neutral platform transforms fragmented access steps into seamless, branded patient experiences—accelerating speed to therapy and reducing prescription abandonment.

Our Origin

RxWare was originally founded under the name HelpAround, with a broad focus on patient support. In 2018, we pivoted sharply to specialize in specialty medication access—building the infrastructure needed to engage patients at scale without compromising security, compliance, or patient experience. That pivot defines who we are today: agile, mission-aligned, and relentlessly focused on solving the right problem. 

Why RxWare

Flexible patient activation: Reach patients through EHR-triggered workflows, hub referrals, or direct digital outreach

Configurable, white-labeled journeys: Scale across brands and programs without custom development

Real-time patient insights: Track behavior, spot drop-off, and optimize 
engagement across the journey

Omnichannel, secure communication: HIPAA-compliant messaging across SMS, chat, email, e-fax, and voice—built directly into patient workflows

Proven results: 5x faster time to fill, 35x increase in consent capture, 89% hub enrollment rates

Working With Us

We believe in building long-term, scalable partnerships. Whether you’re a patient support hub looking to offer tech-enabled services or a pharma brand seeking visibility and outcomes, we collaborate closely to integrate into your workflows— and deliver measurable value quickly.

Industry-Leading
Security & Compliance