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The Age of the Desktop is Over

Pop quiz: How do you think most of your company’s patients are accessing your patient services? You’ve been told by “the experts” that once a patient has a prescription in hand, they go home and access your patient services in … Read More

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Even Tech Leaders Need a Survival Manual for Integration

Calling all tech leaders – especially those who work in specialty pharma: Amidst a polarized world of dissension and strife, there’s one belief that unites us all… Tech integrations are a nightmare. Can I hear a “hallelujah!?” You can skip … Read More

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Key Takeaways from the Mobile Patient Panel at PSS Congress

How can we increase the utilization of pharma patient services? How can mobile patient engagement drive results? How can the three modalities of mobile – SMS, mobile web, and apps – be configured to address patient connectivity issues in every … Read More

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New Faces at HelpAround

HelpAround is experiencing incredible growth as the specialty pharmaceutical industry adopts mobile connectivity. As a result, HelpAround has added two Industry veterans, Dr. Raeanna Lewarne (VP of Product) and Paul Ciccero (VP of Growth). Learn more about the two newest members of the leadership team. … Read More

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Hello? Can Someone Help Me Please

Patient services have a meaningful impact on the lives of patients, but it goes without saying that these services are only useful if they are used. A new Accenture report reveals that over the past five years, little has changed to improve patient … Read More

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Top 4 Takeaways from our Bil Daniel’s Interview

HelpAround’s CEO, Yishai Knobel recently sat down with Bil Daniels, Leo Pharma’s Director of Patient Support and Reimbursement for the HelpAround’s Specialty Patient Podcast. With over a decade managing pharmaceutical reimbursement and access programs across half a dozen companies, Bil … Read More

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Apps are Ruining the Patient Experience

To app or not to app, that is the question. The pace of app development accelerates each year, spinning with unstoppable momentum. These days, everyone from your local gas station to the taco joint on the corner has an app. … Read More

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Announcing Our “New” Brand

As our solutions become broader and more powerful, we’ve struggled to keep our branding relevant to our current and future audiences. Being innovative in a regulated, traditional industry sometimes makes it hard to cut through all the hype around technology … Read More

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6 Lessons Learned While Simplifying the Specialty Patient Experience

If you orbit anywhere in the specialty pharma space, this won’t come as a newsflash: the specialty patient journey is mind-numbingly complex. We all lament the obstacles of patient onboarding and adherence. A great many talented minds continue to innovate … Read More

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The Specialty Patient Podcast Launches Today!

2020 has been a very strange year. Kids do their schooling at home while parents work from a spare-bedroom-cum-office; groceries are delivered to the front door while family holiday meals are shared via Zoom… And this strange year hasn’t seen … Read More

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