Author Archives: Daniel Dudley

Key Takeaways from the World Orphan Drug Congress

The World Orphan Drug Congress brought us together with the top stakeholders in rare and orphan disease. Here are our top three takeaways. Artificial Intelligence is here to stay. … Read More

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Therapy Onboarding Optimization: Why the Analytics of Patient Dropoff Requires a Closer Look

From April 2020 to August 2021, the healthcare solutions company Indegene looked at approximately 7.9 million emails sent by prescription drug companies across 15 different email campaigns. The results, reported in April 2022 by Fierce Pharma, highlighted the need for brands to more carefully manage how they engage with healthcare providers in a post-COVID world … Read More

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Industry leaders offer reflections on 2022 and predictions for 2023

Our founder, Yishai Knobel was featured by MM+M regarding his thoughts on the top trends in 2023. To quote his comments from the larger article: “In 2023, forced to navigate trickier patient journeys and constrained marketing budgets, specialty patient services will be forced to rethink how to reach the 80% patients who never reach the Hub,” said RxWare CEO Yishai Knobel. … Read More

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Bethesda startup rebrands amid growing demand to help patients stick with prescriptions

Our CEO, Yishai Knobel was recently interviewed by Sara Gilgore, a staff writer for the Washington Business Journal about the evolution of RxWare, the name change from HelpAround, and where he sees the future of the company and its mission to make it easier for patients to access and adhere to medication. … Read More

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HelpAround is now RxWare!

We are excited to announce that starting today HelpAround is RxWare.

When we began our journey years ago, it was as a company on a mission to simplify patients’ lives, initially by providing a support network for type-1 diabetes families. While our mission has not changed, we pursue it today by enabling specialty drug manufacturers to do the same by simplifying therapy onboarding for patients. … Read More

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Breaking Down Barries in the Specialty Patient Journey with Yishai Knobel

Our founder, Yishai Knobel was recently featured on the Empowered Patient Podcast with Karen Jagoda where he talked all things specialty and how the HelpAround gateway is helping patients get their drugs faster and stay on therapy longer. … Read More

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Ravi Shah on Bridging the Gap between Pharmacy and Pharma Manufacturer.

We’re delighted to welcome Ravi Shah, Associate Director of Pharmacy Experience and Operations at Otsuka Pharmaceuticals, to the Specialty Patient Podcast. Ravi joins Paul Stanley to discuss the transition from Pharmacist to Pharmaceutical Manufacturer and the opportunities for partnership and … Read More

Patient Support is Becoming More Holistic and Changes Are Needed

Patient support programs have evolved from purely assisting with the financial aspects of treatment to covering patients’ entire healing journeys. In the last few years, it’s become clear that the one-size-fits-all patient support model is ineffective, particularly when it comes … Read More

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Jennifer Lichtman on the Changing World of Patient Services

Jennifer Lichtman has built a towering career in the service of one passionate goal: helping patients access and adhere to specialty medications. After more than two decades working on the services side of pharma, including an 18-year run at Covance, … Read More

The Quick Skinny on 2021’s HUB, SPP & eServices Optimization Event

If you missed Hub SPP’s buzzy gathering, or if you just want a fresh refresh, this one’s for you. Whether you’re a manufacturer, specialty pharmacy, or hub provider, there was something for everyone at this year’s Hub SPP. We scoured the … Read More

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