Author Archives: Daniel Dudley

Industry leaders offer reflections on 2022 and predictions for 2023

Our founder, Yishai Knobel was featured by MM+M regarding his thoughts on the top trends in 2023. To quote his comments from the larger article: “In 2023, forced to navigate trickier patient journeys and constrained marketing budgets, specialty patient services will be forced to rethink how to reach the 80% patients who never reach the Hub,” said RxWare CEO Yishai Knobel. … Read More

Bethesda startup rebrands amid growing demand to help patients stick with prescriptions

Our CEO, Yishai Knobel was recently interviewed by Sara Gilgore, a staff writer for the Washington Business Journal about the evolution of RxWare, the name change from HelpAround, and where he sees the future of the company and its mission to make it easier for patients to access and adhere to medication. … Read More

HelpAround is now RxWare!

We are excited to announce that starting today HelpAround is RxWare.

When we began our journey years ago, it was as a company on a mission to simplify patients’ lives, initially by providing a support network for type-1 diabetes families. While our mission has not changed, we pursue it today by enabling specialty drug manufacturers to do the same by simplifying therapy onboarding for patients. … Read More

Breaking Down Barries in the Specialty Patient Journey with Yishai Knobel

Our founder, Yishai Knobel was recently featured on the Empowered Patient Podcast with Karen Jagoda where he talked all things specialty and how the HelpAround gateway is helping patients get their drugs faster and stay on therapy longer. … Read More

Ravi Shah on Bridging the Gap between Pharmacy and Pharma Manufacturer.

We’re delighted to welcome Ravi Shah, Associate Director of Pharmacy Experience and Operations at Otsuka Pharmaceuticals, to the Specialty Patient Podcast. Ravi joins Paul Stanley to discuss the transition from Pharmacist to Pharmaceutical Manufacturer and the opportunities for partnership and … Read More

Patient Support is Becoming More Holistic and Changes Are Needed

Patient support programs have evolved from purely assisting with the financial aspects of treatment to covering patients’ entire healing journeys. In the last few years, it’s become clear that the one-size-fits-all patient support model is ineffective, particularly when it comes … Read More

Jennifer Lichtman on the Changing World of Patient Services

Jennifer Lichtman has built a towering career in the service of one passionate goal: helping patients access and adhere to specialty medications. After more than two decades working on the services side of pharma, including an 18-year run at Covance, … Read More

The Quick Skinny on 2021’s HUB, SPP & eServices Optimization Event

If you missed Hub SPP’s buzzy gathering, or if you just want a fresh refresh, this one’s for you. Whether you’re a manufacturer, specialty pharmacy, or hub provider, there was something for everyone at this year’s Hub SPP. We scoured the … Read More

The Digital Guide to Patient Connectivity at Hub, SPP, & eServices Optimization 2021

Give us 30 minutes and we’ll help you bridge the digital divide with your patients. In this episode of The Specialty Patient Podcast, HelpAround CEO Yishai Knobel covers the do’s and dont’s of digital patient connectivity (think email, SMS, and … Read More

The Age of the Desktop is Over

Pop quiz: How do you think most of your company’s patients are accessing your patient services? You’ve been told by “the experts” that once a patient has a prescription in hand, they go home and access your patient services in … Read More